Thank you for shopping at Grosmac Automatic SL’s online store.

As we build custom-made machines for each customer, we do not accept returns for these machines. However, if you have received a damaged or defective machine, please contact us at hello@grosmac.com within 14 days of receiving the machine to request a replacement.

In the event that you need to return a non-custom-made product, please contact us at hello@grosmac.com within 14 days of receiving the product to request a return. All returned products must be in their original packaging and in the same condition as when they were received.

If you have any questions about our Refund and Returns Policy, please contact us at hello@grosmac.com